Digital White Papers

I L T A W H I T E P A P E R | I N F O R M A T I O N G O V E R N E N C E 35 I s the unchecked accumulation of digital files across your DMS, file shares and cloud repositories putting your firm in jeopardy? Since law firms started adopting the first document management systems 25 years ago, we've seen tremendous growth in the number of electronic files stored digitally. As of August 2019, NetDocuments was managing over 9.1 billion files across more than 2,500 organizations globally, 1 while iManage was serving more than 2,000 law firms. 2 And that's just one piece of the puzzle. A typical law firm may have client matter information stored in as many as 30 different types of repositories, and the volume of data continues to grow every day. Given the industry trend to embrace more "paper- lite" approaches, it's understandable that most records management and information governance teams have focused on reducing the volume of physical records in offsite storage, rather than worrying about the impact of cumulative growth in electronic records over time. However, the reality is that most law firms today are now storing virtual mountains of digital records they no longer need—including matter files from ex-clients which have been inactive for more than a decade. The costs and risks of this "keep everything just in case" approach are significant— and pose looming threats for law firms that fail to act. This concern was raised repeatedly by information governance leaders during a series of events which FileTrail recently hosted across the U.S. together with ILTA. B Y D A R R E L L M E R VA U The Elephant In the Room The Hidden Costs and Risks of Electronic Records Retention

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