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I L T A W H I T E P A P E R | I N F O R M A T I O N G O V E R N E N C E 8 I N F O R M A T I O N G O V E R N E N C E S U R V E Y R E S U L T S 1.64% 1 1.64% 1 6.56% 4 1.64% 1 6.56% 4 81.97% 50 Q14 If you considered outsourcing and decided not to, what was the basis for your decision? Answered: 61 Skipped: 9 TOTAL 61 Internal Pressure (Ye... Feedback from peer firms w... Financial Risk Couldn't find the right... N/A 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Internal Pressure (Years of service, employee loyalty) Feedback from peer firms who outsourced Financial Couldn't find the right resources 17 / 72 2019 Information Governance Survey Have you successfully transitioned a traditional Records employee to an Information Governance employee? If you considered outsourcing and decided not to, what was the basis for your decision? Did you/have you created IG roles and supplemented them by hiring outside the existing Records Department? 23.81% 15 46.03% 29 30.16% 19 Q18 Did you/have you created IG roles and supplemented them by hiring outside the existing Records Department? Answered: 63 Skipped: 7 TOTAL 63 Yes No N/A 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No N/A 2019 Information Governance Survey If yes, do you actually disposition records when the retention period is up? 59.26% 18.52% 22.22% Q20 If yes, do you actually disposition records when the retention is up? Answered: 54 Skipped: 16 TOTAL Yes No N/A 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No N/A 23 / 72 2019 Information Governance Survey If yes, how – did you effectuate this transition on your own or did you work with an outside consultant? 13.79% 8 6.90% 4 79.31% 46 Q16 If yes, how – did you effectuate this transition on your own or did you work with an outside consultant? Answered: 58 Skipped: 12 TOTAL 58 Yes No N/A 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No N/A 19 / 72 2019 Information Governance Survey Do you allow executives/partners to have exemptions? 62.96% 37.04% Q21 Do you allow executives/partners to have exemptions? Answered: 54 Skipped: 16 TOTAL Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No 2019 Information Governance Survey Do you destroy both paper and electronic? 30.36% Q22 Do you destroy both paper and electronic? Answered: 56 Skipped: 14 Yes - Physical only Yes - Electronic only Yes - Physical and electronic No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes - Physical only 2019 Information Governance Survey Internal Pressure (Years of service, employee loyalty) Feedback from peer firms who outsourced Financial Risk Couldn't find the right resources N/A 22.22% 14 77.78% 49 Q15 Have you successfully transitioned a traditional Records employee to an Information Governance employee? Answered: 63 Skipped: 7 TOTAL 63 Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES 2019 Information Governance Survey Do you have an active disposition program? 71.93% 41 28.07% 16 Q19 Do you have an active disposition program? Answered: 57 Skipped: 13 TOTAL 57 Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No 2019 Information Governance Survey

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