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I L T A W H I T E P A P E R | I N F O R M A T I O N G O V E R N E N C E 7 I N F O R M A T I O N G O V E R N E N C E S U R V E Y R E S U L T S 38.81% 26 61.19% 41 Q7 Have you introduced or partnered with any business intelligence initiatives to develop workflows, etc. to better support IG mandates? Answered: 67 Skipped: 3 TOTAL 67 Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES 9 / 72 2019 Information Governance Survey What, if any, IG policies do you have implemented? (select all that apply) 73.85% 48 69.23% 45 Q8 What, if any, IG policies do you have implemented? (Check all that apply) Answered: 65 Skipped: 5 Retention & Disposition... Litigation Hold Policy Originals Policy Evidence Locker Policy Matter Mobility Policy Technology Usage Information Privacy Data Governance Records Management... Mailbox Management... 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Retention & Disposition Policy Litigation Hold Policy 2019 Information Governance Survey Have you introduced or partnered with any business intelligence initiatives to develop workflows, etc. to better support IG mandates? How many people have dedicated IG roles/ responsibilities in your organization? 36.51% 23 39.68% 25 6.35% 4 9.52% 6 7.94% 5 Q10 How many people have dedicated IG roles/responsibilities in your organization? Answered: 63 Skipped: 7 TOTAL 63 0 1-3 4-6 7-10 10+ 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES 0 1-3 4-6 7-10 10+ 2019 Information Governance Survey Do you (or did you ever consider) outsource/ outsourcing the Records and/or IG function? 25.40% 74.60% Q11 Do you (or did you ever consider) outsource/outsourcing the Records and/or IG function? Answered: 63 Skipped: 7 TOTAL Yes No 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No 14 / 72 2019 Information Governance Survey Retention & Disposition Policy Litigation Hold Policy Originals Policy Evidence Locker Policy Matter Mobility Policy Technology Usage Information Privacy Data Governance Records Management Policy Mailbox Management Policy What remains your biggest challenge with moving IG forward in your organization? 19.40% 13 40.30% 27 8.96% 6 1.49% 1 13.43% 9 10.45% 7 Q9 What remains your biggest challenge with moving IG forward in your organization? Answered: 67 Skipped: 3 TOTAL 67 Not viewed as a priority Lack of clarity amon... Don't know where to start Not Cost Effective Lack of resources /... No challenges - moving... 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Not viewed as a priority Lack of clarity among firm management about what "information governance" means Don't know where to start Not Cost Effective Lack of resources / Talent No challenges - moving forward well 12 / 72 2019 Information Governance Survey Not viewed as a priority Lack of clarity among firm management about what IG means Don't know where to start Not Cost Effective Lack of resources/ Talent No challenges - moving forward well If so, did you do a wholesale outsourcing? 1.67% 21.67% 76.67% Q12 If so, did you do a wholesale outsourcing? Answered: 60 Skipped: 10 TOTAL Yes No N/A 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes No N/A 2019 Information Governance Survey Or did you outsource certain functions (such as paper records management) and retain IG/ compliance functions in house? 26.23% Q13 Or did you outsource certain functions (such as paper records management) and retain IG/compliance functions in house? Answered: 61 Skipped: 9 Yes No N/A 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Yes 2019 Information Governance Survey

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