Digital White Papers

IG19

publication of the International Legal Technology Association

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I L T A W H I T E P A P E R | I N F O R M A T I O N G O V E R N E N C E 25 Firms that can give tangible examples of being efficient will win CLOC members' and others' business. And efficiency requires good data governance. You want to be able to provide facts like: • Completing phase 1 of this matter could take 20 days but now that we re-engineered our process and leverage our precedent data, it takes 8 days. • Currently, 92% of our budgets are within 9% of actual cost because we have collected better data by managing our matters more effectively. Furthermore, good data governance of your client's matters can lead to bespoke product offerings that can generate new repeatable streams of revenue for your firm. I give a final example of a firm's "Corporation in a box" model, designed by a venture capital practice group to consolidate the matters, phases, and tasks necessary to form a corporation into a single, flat-fee product. Conclusion In closing, data-related crimes are being committed electronically every second of every day. Our immediate response was to improve our cyber security controls to keep criminals out of our servers and desktops. Improvements in firewalls and external threat detection and prevention systems pushed criminals to a new vector – the individual. In response, we need to focus our attention on our individuals. We need to limit the damage done to our businesses by individuals being compromised. The best way to do this is to limit what data these individuals have access to at any given time and over time. To accomplish this, we need to know what data they need and how they access and disseminate it. Knowing this allows us to govern our data's disposition over time. We need to set limits on where the data can reside and for how long, with the objective of centralizing, de-duplicating and normalizing as much of our data as possible. Along the way to achieving these objectives, data integrity improves, we will find new opportunities to use the data in meaningful and profitable ways, and we will develop better ways of performing our work and servicing our clients. ILTA D A T A G O V E R N A N C E F O R L A W F I R M G R O W T H A N D C L I E N T S U C C E S S Christopher Zegers is the Director of Consulting Services, Legal, at IVIONICS. He is a strategic and forward-thinking information technology executive with extensive experience innovating across all aspects of IT strategy and operations. He has a proven ability to develop and implement effective growth strategies that optimize cost, improve efficiency and ensure productivity and he is adept in analyzing inefficiencies, identifying areas of opportunity and implementing effective solutions, delivering agility and adaptability to ever-changing environments.

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