Peer to Peer Magazine

28 Internal corporate investigations are one arena where emotionally intelligent AI is already proving its worth. By applying it, corporate legal departments can determine if a matter is valid before deciding to move forward. Here's a real-life example of how the technolo was helpful in a recent project: A condo association suspected that their controller and another person had been siphoning funds for several years. They hired a forensic investigator who collected between 3 and 4 terabytes of data from four custodians, including two suspected of wrongdoing. After crafting a search that incorporated the names of the two people under investigation and the key terms they might be most likely to use (and narrowing down the document population to a few hundred thousand emails), the investigators also searched for emotional aspects in the data: negative sentiment and opportunism. Thanks to this additional context, their search brought an almost spot-on set of responsive documents that provided the investigators what they were looking for — all within seconds. The information is currently leading to legal action by members of the association. Other likely uses of this technolo could be sexual harassment cases or product liability cases involving big money. By adding a layer of emotional intelligence, you can find out quickly where people are getting pressure to do things they're not supposed to, where people might be complaining about their company, or where people have an opportunity to embezzle or do something nefarious within the company. Over the long term, emotionally intelligent AI could ultimately be used to passively monitor employee email boxes in real time — as a plug-in to Microsoft 365, for instance. If a message is sent that triggers certain preset targets, the administrator would get a notification and could review the emails in question. As this technolo becomes commonplace in eDiscovery platforms and more providers begin to experiment with it, it will surely show its value in additional ways. By adding this fourth dimension to our search abilities, we hope to separate the wheat from the chaff with greater intuition and precision. ILTA The late, great Shirley Chisholm said "If they don't give you a seat at the table, bring a folding chair." It is with this in mind that ILTA Publications takes aim at boardroom tables everywhere and asks: What seat would you pull up to the table? While onsite at ILTACON 2019, we sat down with our next chair to table guest Carly Prellwitz, who is a Business Analyst at Fish. Carly is also an active ILTA volunteer and speaker and during our first Women Who Lead onsite interview, ILTA Senior Content Manager Beth Anne Stuebe and talked about why someone should attend ILTACON! They also talked about getting the most out of your career mentors and, of course, about what chair she would bring to the table, who else is at that table, and so much more! Getting a Seat at the Table L I S T E N T O P O D C A S T AT I L TA N E T. O R G / F A L L - 2 0 1 9

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