Peer to Peer Magazine

Fall 2019

The quarterly publication of the International Legal Technology Association

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16 Thomas and Barak found that an organization's culture comprises many things, including shared values, practices, and the behaviors of an organization. Moreover, achieving a sustainable and inclusive future requires that organizations focus on much more than shareholder value alone. Over the long term, managing the interests of multiple stakeholders, including employees, will result in a more resilient future for all. Diversity & Inclusion is Important to Attracting the Workforce of Tomorrow "Research shows that many millennials prioritize inclusion in their job search. Millennials are demanding that organizations value and be intentional about diversity and inclusion, especially for long term growth." — Avery M. Blank, Workplace and Leadership Expert If a stronger financial yield isn't enough of a compelling reason to invest in diversity and inclusion, competing for the talent of the workforce of tomorrow may be an even more compelling reason as they not only expect diversity and inclusion, but they require it. By the year 2025, 75% of the global workforce will be millennials. The 2018 Deloitte Millennial Survey shows that 74% of millennials believe their organization is more innovative when it has a culture of inclusion. 10 According to Forbes, more than half of millennials would gladly take a pay cut to work for an employer who shares their values. In addition, 47% of millennials are actively looking for diversity and inclusion when sizing up potential employers. 11 If organizations are looking to hire and sustain a millennial workforce, diversity and inclusion must be a key part of the culture. If your organization wants to continue to flourish over the next decade, investing in diversity and inclusion is arguably one of the most important things you can do. Best practices "Most of the things worth doing in the world had been declared impossible before they were done." — Louis Brandeis According to the President and CEO of State Street Global Advisors, Cyrus Taraporevala, "Companies can only be as successful as the broader economies and societies in which they operate." 12 Undeniably, we can only accomplish this by starting from within our organizations to confirm we have the talent, passion, and creativity of a diverse assembly of legal professionals. We must, ourselves, be as diverse as the clients we serve. The following are some key actions discussed at the ILTACON 2019 Diversity & Inclusion session featuring speakers: Gillian Power – Lathrop Gage CIO 13 and ILTA's new Chair of Diversity & Inclusion; Skye Jones – Dell Legal COO 14 ; and Shawnna Hoffman – IBM Global Cognitive Legal Leader 15 . 1. Create a Plan Organizations need a comprehensive plan for supporting and advancing diversity. It should not be considered a one-time campaign, nor should it be a one-off initiative. Promoting diversity in the workplace should be in constant development being maintained and nurtured by an employee devoted to an actionable plan. Furthermore, this may require a paradigm shift in the organization which minimally should include investing in annual employee training. The first step an organization can take is awareness training. According to Francesca Gino, Professor at Harvard Business School, "Awareness training is the first step to unraveling unconscious bias because it allows employees to recognize that everyone possesses them and to identify their own." The idea is to create an "organizational conversation" about biases and help spark ideas on "steps the organization as a whole can take to minimize them." 16 2. Counter Bias in the Hiring Process "I think unconscious bias is one of the hardest things to get at." — Ruth Bader Ginsburg Unconscious biases have a critical and "problematic" effect on our judgment, says Francesca Gino. "They cause us to make decisions in favor of one person or group to the detriment of others." In the workplace, this "can stymie diversity, recruiting, promotion, and retention efforts." 17 First things first, look into rewording job descriptions. Evidence shows that gendered wording in job advertisements exists and sustains gender inequality. 18 Furthermore, a great way for law firms to confirm their commitment to diversity in hiring is to include in their plan diversity certifications such as the Mansfield 2.0. The Mansfield Rule Certification measures whether law firms have affirmatively considered at least 30% diverse candidates for leadership and governance roles, equity partner promotions, and senior lateral positions. The goal of the Mansfield Rule is to boost the representation of diverse lawyers in law firm leadership by broadening the pool of candidates considered for these opportunities. 19 The Mansfield 2.0 certification is considered a badge of success for top law firms. 10 https://www2.deloitte.com/content/dam/Deloitte/global/Documents/About-Deloitte/deloitte-2019-millennial-survey.pdf 11 https://www.forbes.com/sites/annajohansson/2017/11/13/the-one-philosophical-difference-that-sets-millennials-apart-in- workplace-diversity/#5945053b70c7 12 https://www.ssga.com/blog/2019/08/we-need-stakeholder-capitalism-to-achieve-a-sustainable-and-inclusive-future.html 13 https://www.linkedin.com/in/gmpower/ 14 https://www.linkedin.com/in/skye-jones-3397a11/ 15 https://www.linkedin.com/in/shawnnahoffman/ 16 https://hbr.org/2017/06/7-practical-ways-to-reduce-bias-in-your-hiring-process 17 https://hbr.org/2017/06/7-practical-ways-to-reduce-bias-in-your-hiring-process 18 https://www.sussex.ac.uk/webteam/gateway/file.php?name=gendered-wording-in-job-adverts.pdf&site=7 19 https://www.diversitylab.com/pilot-projects/mansfield-rule-certified-firms-2018/

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