Peer to Peer Magazine

P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | S U M M E R 2 0 1 9 7 Join ILTANs across the globe for our first-ever cover contest! It's free to join and if you're a Peer to Peer reader, you're automatically eligible to enter. ILTA Publications will share, socially and on iltanet.org/pubs, some of the submitted entries as they come in! We're excited to receive your feedback! S T E P 3 Scan this QR code or visit http://bit.ly/SummerP2P S T E P 2 Take a picture of your completed Summer issue front cover questions. S T E P 1 Read the full Summer: Part 1 issue! 46 T does everywhere. Law firms must continually maintain their IT infrastructure amid new regulations and security threats while also accounting for growth and other changing needs within the firm. This includes managing a myriad of evolving practice management tools and platforms to ensure the most modern and efficient delivery of service to firm clients. Along with all those priorities, IT departments also now have a role in the firm's innovation efforts, which includes identifying and implementing new and better ways for their firms to operate. Being innovative is all about looking beyond what the firm is doing and how it's doing it today to see new possibilities and a vision for what could be. It's about embracing new ideas, processes and technolo that can be leveraged to generate new revenue, improve productivity and increase profitability in an ever-competitive market. The legal market is incredibly competitive. As clients continue to become more sophisticated, their lawyers must find new and creative ways to deliver services not just more efficiently, but also using more modern processes and technolo to continually exceed expectations. And this translates directly to law firm IT departments and what their priorities must be in order to support their attorneys. Innovation isn't just a buzzword or trend. In the legal industry, innovation is becoming a functional area that more firms are prioritizing. Largely they are doing this to increase competitive advantages and proactively improve practice and business operations by leveraging digital technologies like artificial intelligence, data analytics and automation. For some firms, creating an innovation focus seems too lofty a goal to even start. Understanding its necessity, many are embarking on the process of establishing a strate and even hire resources to lead the initiative. But unfortunately, this is where the effort often stops. Realizing the next steps and What is "Innovation as a Service" and When Is It Right for My Firm? B Y A R U P D A S 50 What is "Innovation as a Service" and When Is It Right for My Firm? B Y A R U P D A S Lessons From Failed Innovation Projects B Y B E N W Y N N E - S I M M O N S 56 Asking the Right Questions: Engaging Gen Z and Millennials in Legal Tech B Y T J J O H N S O N 60 The Evolving Seat at the Technolo Table: Encouragers, Teachers and Mentors, Oh My! B Y B R A D E LY N N B O Y C E - D E N D Y 62 Member Resources M E M B E R S H I P U P D AT E , N E W M E M B E R S , E V E N T S U P D AT E , U P C O M I N G E V E N T S , A N D M O R E 66 Whatcha Listening To? . . . 52 The Hybrid Cloud Makes Sense for Law Firms B Y B E T H T H O M P S O N S T E P 4 Submit your completed cover questionnaire for a chance to win!

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