Peer to Peer Magazine

10 About the authors Ryan Steadman Ryan Steadman is Chief Revenue Officer at Zero, innovative AI-based email management for law firms. Ryan leads Zero's vision and execution for growth, expanding their global footprint, and ensuring a world-class customer experience. He has over two decades of experience delivering disruptive and emerging technolo to professional services organizations world-wide, and deep subject-matter expertise across a wide spectrum of essential business processes. Kenny Leckie As a Senior Technolo and Change Management Consultant, Kenny Leckie works with Traveling Coaches' clients to develop and deploy customized programs with an emphasis on user adoption and increased ROI. With over 20 years of combined experience working in and with the legal industry as a Trainer, Manager of Support & Training, and Chief Information Officer, he has a unique point of view that allows him to understand the challenges of introducing change in law firms. In addition to his experience, Kenny is a Prosci Certified Change Practitioner and a Certified Technical Trainer and has earned the trust of clients across the US, Canada, the UK and Australia. His approach brings immediate value to clients as they navigate the decision tree path of Office 365, Office 2016 and Windows 10 and as they develop and deploy security awareness programs that enable lawyers to focus on the practice of law while minimizing risk to confidential, protected and sensitive information. Contact Kenny at kleckie@travelingcoaches.com. Tanya Lord Tanya Lord has worked in business-to- business marketing since 2011. As head of marketing communications at digital agency One North, she is responsible for developing strategies, messaging and campaigns that attract and retain both clients and employees. She is currently pursuing her master's degree in integrated marketing communications from Northwestern University and earned a bachelor's degree in journalism from the University of Missouri. Virginia Griffith, Esq. Over 20 years as an experienced business development and account management professional in the legal industry, Virginia has successfully sold complex technolo solutions to law firms and has consistently driven results in competitive and new market environments. Immediately after graduating from law school, Virginia spent 11 years with Thomson Reuters and is currently with ALM Events. Tom MacDonald Tom MacDonald serves as Product Manager at HighQ where he is responsible for the Project and Process use cases. He has more than 10 years of experience working in legal publishing and software development.

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