Peer to Peer Magazine

P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | W I N T E R 2 0 1 8 47 solution in place, despite the buzz on cloud- based software in every other area of firm management solutions. Perhaps reflecting this datapoint, only 21% agreed with the statement, "My current docketing solution is built on the latest technolo." While 30% felt that their current docketing solution allowed for "easy software updates and upgrades," 70% either disagreed or were unsure. Based on the data, there seems to be opportunity for docketing solution providers to lead the way in pushing the technolo forward. Conclusion It is tempting to believe (especially for those in IT) that technolo can solve all problems, but our results clearly showed that an effective risk management strate needs to address technolo, process and people. When citing the top risks facing their firms, "Human Error" was a top response. Technolo can address risk, but without the accompanying process and people strategies there is still vulnerability. After four years of research, certain themes emerge. Technolo is ever-evolving. Opportunity brings potential new risks. IT professionals bear a lot of responsibility in risk management. CIO/CTOs and IT Directors were responsible for risk management 31% of the time in our survey. The good news is that IT professionals are driving the conversation, reaching beyond technical solutions that address efficiency to ensure their firms have the capacity to address and mitigate risk. Underlying risk managers' mission is the realization that firms need to invest across this spectrum of technolo, process and people to keep ahead of ever-evolving risk. Certainly, all can agree the risks facing today's law firms will continue to evolve and require proactive action. Many firms are planning to invest more in the upcoming period. Firms not addressing needed investment may end up regretting the focus on short-term savings at the risk of long-term risk management. ILTA Erez Bustan is Founder and CEO of American LegalNet. Founded in 1996, ALN is the leading provider of legal software solutions that enhance workflow, minimize risk, and reduce cost. Erez can be contacted at erez@alncorp.com D O E S Y O U R F I R M H AV E A C E N T R A L I Z E D D O C K E T I N G / C A L E N D A R I N G S O L U T I O N ? I S Y O U R D O C K E T I N G / C A L E N D A R I N G S O L U T I O N C L O U D - B A S E D ? M Y C U R R E N T D O C K E T I N G S O L U T I O N I S B U I LT O N T H E L AT E S T T E C H N O L O G Y. Yes 56% No, we have decentralized tools 23% No, we don't have a docketing solution 15% Don't know 5% Yes, one centralized cloud- based solution 6% Yes, multiple solutions—at least one cloud-based 6% No 77% Don't know 11% Agree 21% Not Sure 33% Disagree 46%

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