P
E
E
R
T
O
P
E
E
R
:
I
L
T
A
'
S
Q
U
A
R
T
E
R
L
Y
M
A
G
A
Z
I
N
E
|
W
I
N
T
E
R
2
0
1
8
57
be innovative, and an AI project is easier to sell these
days than a document management upgrade. So, ask
these questions and be honest with yourself about the
answers you give:
• Does this emergent technolo hold real
potential as a driver of future economic growth;
will it increase productivity, or help launch new
products and services?
• Is this project being pursued because it sounds
good to say you have something called AI? Is it
really, really artificial intelligence?
• Does this automation replace manual processes
so that fee earners or professional staff can
spend their time on more valuable work? Is
there a real return on the investment and how
long will it take to realize that return?
• Is saying "We have an app for that?" important
to your organization? Is building that app going
to add real value for your users and/or clients?
A philosophical question to end on - how might
we, and our legal technolo organizations, change
to embrace the positives from technolo without
being overwhelmed by the downsides? I welcome your
thoughts and would like to continue this conversation at
https://www.iltanet.org/blogs/tj-johnson.
Watch for the next installment of "Asking the
Right Questions" when we think about how to ask the
right questions around Innovation. ILTA
How might we, and our legal
technolo organizations,
change to embrace the positives
from technolo without being
overwhelmed by the downsides?
