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WWW.ILTANET.ORG | ILTA WHITE PAPER
KNOWLEDGE MANAGEMENT
2018 ILTA Knowledge Management Survey Results
Extensively
8%
Moderately
20%
Never
29%
Very
16%
Slightly
27%
Social Networking Tools
Extensively
5%
Moderately
21%
Never
33%
Very
17%
Slightly
24%
Which collaboration technologies
does your organization use?
To what extent do your organization's lawyers use each of the following for internal initiatives, practice area updates, and
other internal communications?
Blogs
Team or Other Collaboration Sites
Extensively
4%
Moderately
24%
Never
40%
Extensively
16%
Moderately
18%
Never
36%
Very
9%
Slightly
21%
Very
5%
Slightly
28%
Extensively
3%
Moderately
19%
Never
48%
Very
4%
Slightly
26%
Wikis
Discussion Forums
Tibbr
0%
Jabber
29%
HighQ
38%
Chatter (Salesforce)
8%
4%
Pulse (Neudesic)
Skype
51%
Slack
9%
ThreadKM
4%
Yammer
12%
Other
21%
Sharepoint
60%
