Digital White Papers

MT18

publication of the International Legal Technology Association

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11 WWW.ILTANET.ORG | ILTA WHITE PAPER MARKETING TECHNOLOGY 2018 ILTA Law Firm Marketing Technology Survey Results What Experience Management system do you use at your firm? If you are integrating with other systems to populate your experience database, which ones? What type of access do your attorneys have? Foundation IntApp Open Experience Content Pilot Thomson Reuters - 3E Business Development Elegrity We use a custom in-house solution Prosperoware We do not use an Experience Management system Neudesic Firm Directory Other 6 3 5 1 20 0 0 52 0 13 26 Time and billing 14 CRM 17 Maer intake 7 HR Databases 8 Data warehouse 63 Not applicable 16 They don't have access 14 They have viewing rights 11 They have viewing and editing rights 53 Not applicable

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