The quarterly publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/1025033
18 PEER TO PEER: THE QUARTERLY MAGAZINE OF ILTA | SUMMER 2018 CASE STUDIES Implementing NetDocuments When its on-premise DMS was due for an upgrade, the firm took the opportunity to consider a different route. The old system had done an adequate job but ideally the next program would have modern productivity features, up-to-date security and a user- friendly interface. Chuhak and Tecson opted to use the SaaS (soware-as-a-service) platform NetDocuments which hosts data offsite and engaged IT consulting firm Kra Kennedy, which specializes in legal technology, to assist with implementation. Their previous system required an intensive upgrade every few years to introduce new features so the constant gradual improvement offered by NetDocuments' SaaS model appealed to the tech-savvy firm, according to Chief Information Officer Charlie Altenbach. Security Productivity tools were important to the firm, but security was the priority concern. "Security is front and center in everything we do," said Altenbach. "We wanted the data to be encrypted both in transit and at rest." Data at rest (that is, in storage rather than in the process of being sent) is oen le unencrypted due to the cost and complexity of encrypting non-hosted data, according to the white paper "Client Security Audits: Is Your Firm Ready?" by NetDocuments Chief Technology Officer Alvin Tedjamulia and Kra Kennedy General Counsel Michael Kra. NetDocuments' hosted model makes it possible to thoroughly encrypt the sensitive data end-to-end. Ironically, many law firms used to avoid cloud systems due to security concerns, feeling safer knowing Chuhak and Tecson, P.C has elevated its document management — all the way to the cloud. Aiming for tight security and futuristic functionality, the prominent Chicago-based law firm has implemented NetDocuments with the help of consulting firm Kraft Kennedy. by Nina Lukina Implementing NetDocuments Many law firms used to avoid cloud systems due to security concerns, feeling safer knowing that their data was in the server room down the hall.