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KNOWLEDGE MANAGEMENT
2016 ILTA Knowledge Management Survey Results
Client Acccess to Content
Developing a Formal KM Strategy
Document Assembly
Document Management System (installing, upgrading, or implementing maer-centricity)
Email Management
Enterprise Search
Expert Systems
Innovation
Internal Collaboration with Web 2.0
Litigation Support (e-discovery, case management, and similar)
Maer or Client Page or Dashboard Development for Internal Use
Maer Tracking (collecting information and reporting on maers)
New Portal (implementing or upgrading)
Precedent Development (draing Models, implementing WestLaw KM, or designing or enhancing a precedent system)
Promoting Existing KM Resources to Increase ROI
Supporting Business Development (draing legal updates for clients, preparing pitch materials, or tracking internal expertise or maers)
Supporting Maer Management Generally (with checklists, project planning, tracking, reporting, and similar)
Supporting Pricing Initiatives
Other
Unanswered
What were your organization's top three broad areas of focus for KM in 2016?
11
18
19
16
11
11
15
13
5
9
12
5
4
74
15
6
6
13
12
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