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KM17

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KNOWLEDGE MANAGEMENT 6 WWW.ILTANET.ORG | ILTA WHITE PAPER Time sure flies by when you're working in knowledge management (KM). Case in point: Since our last ILTA KM survey, two years have already passed. With the results now in from this –– our fih –– survey, we have a decade of data reflecting how KM has evolved in ILTA member organizations. Conducted every two years since 2008, the survey is designed to help legal KM professionals benchmark their organizations' KM programs and keep current with emerging KM trends and topics in the legal industry. As in past years, we ensured one response per firm, asking the person most directly responsible for or connected with KM to complete the survey and consult with others to answer as accurately as possible. We were pleased to receive 148 responses, one more than in 2014 and double our 2012 responses. Who Participated Over the past decade, responses have come mainly from law firms, and 2016 offered no surprise. As in 2014, 93% of respondents were law firms. As for the size of organizations, responses were again spread over all five categories, with firms with 51 to 250 lawyers (25%) and 501 to 1000 lawyers (25%) being most heavily represented. The upward trend in responses from firms with fewer than 50 lawyers –– which rose from 3% in 2012 to an impressive 17% in 2014 –– did not hold in 2016, with responses from smaller firms falling to slightly over 10%. Once again, most respondents operate in one country (56%), while international firms operating in six or more countries decreased from 26 to 18%. by Ginevra Saylor A Decade of Data: 2016 ILTA KM Survey Results 2016 ILTA Knowledge Management Survey Results

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