7
WWW.ILTANET.ORG
In This Issue
CONTENTS
Features
Sections
Fall 2016 | Issue 3 Volume 32
The Evolving Business of Law
Good Business Acumen Is Driving
Trends in the Legal Workplace
The Industrial Revolution of Legal:
From Artist to Cog in the Machine
Lawyers Are Now Part of a Larger
Assembly Line
Should LPM Be Billable? Two Sides
to the Story
Legal Project Management Is Under the
Microscope
Six Sigma in E-Discovery
Reduce Variations and Defects in Your
Processes
Why the Bottom Line Should Be
Top of Mind
An Interview with Tim Armstrong, COO
of Vinson & Elkins
An Asset to the Enterprise:
How Legal Departments Can
Demonstrate More Value
The Legal Department As a Strategic
Competitive Advantage
Litigation Support Models for Law
Firms
Which Model Is for You?
42
50
56
60
64
68
72
BEST PRACTICES
8 KM with Document Automation:
A Game-Changer for Client Service
10
The Business of Avoiding Business
Conflicts
14
Three Ways Analytics Can Tell Your
Client's Story Faster and Beer
16
Steps To Streamline Your Processes
18 Service Desk Metrics: Best Practices for
Data Analysis and Reporting
22
Beer Together with E-Discovery
Managed Services
ASK THE VENDOR
24 What game-changing technologies exist
to modernize the business and practice
of law?
SMART MOVES
26 Volunteering Creates a Path to Success
CASE STUDIES
28 Geing Smart with a Lean and Agile
Intranet Strategy
32
Repurposing for a Purpose
34
Rewriting the Playbook: Cut Costs and
Increase User Adoption in Firmwide
Technology Deployments
38
The Power of Design for Legal Innovation
ASK THE EXPERT
82 Managing Maers Effectively
THE WORD ON WORDS
86 Guess Who's Coming to Email
(Act II of IV)
LESSONS LEARNED
88 Culture, Technology and the Billable
Hour: What I Learned Moving from the
Law Firm to the Legal Department
Have questions? Want to contribute?
Contact kristy@iltanet.org.
