3
WWW.ILTANET.ORG | ILTA WHITE PAPER
KNOWLEDGE MANAGEMENT
Contents
In This I ue
Knowledge Management | June 2016
Architecting Information for Business Transformation
Innovations in technology will change what, when and how information is created and used and will
affect the route your journey takes.
Boosting Enterprise Search with Better Metadata
With the right combination of techniques, training and positive reinforcement, law firms can
significantly improve the quality of their metadata.
One Size Does Not Fit All: Practice Group KM
Many traditional KM expectations no longer hold true, and mature KM benefits from maximum
flexibility.
Advancing KM in a Security-Conscious World
Even if your firm faces no current pressure to move to a closed DMS, planning your response or
strategy is prudent.
Cultivating a Sharing Organization: Incentives That Really Work
A look inside Baker Donelson's environment of sharing that has cultivated the practitioners'
involvement through a very innovative incentive initiative.
Transforming Tacit Knowledge: Making the Most of What You Know
With access to information being ubiquitous, geing our hands on information has become far less
important than how quickly we can turn it into knowledge.
What Can Legal KM Learn from Other Professional Services Organizations?
Non-legal professional services organizations represent rich sources of perspectives, experiences
and philosophies for legal KM professionals to tap into for ideas and inspiration.
Machine-Learning Algorithms Are Still Kind of Stupid
Exploring some of the technologies behind the companies shaping global consumer knowledge
management.
5
12
19
28
35
40
48
56