Peer to Peer Magazine

56 PEER TO PEER: THE QUARTERLY MAGAZINE OF ILTA | SPRING 2016 FEATURES The Evolution of Document Management: From Secure Container to Intelligent Productivity Application advanced records management, enhanced search, and much more. A surprising number of these enhancements are available to firms for the maintenance fees they already pay, making dramatic performance and usability enhancements just a maer of upgrading what they own. Systems once deployed in distributed data centers are being consolidated as network bandwidth increases and WAN acceleration delivers faster connectivity. We need a new way to refer to this mission-critical technology that manages content and communications in all its forms to enhance professional productivity. How about we call it "work product management," as it is dedicated to managing content through the entire client/maer engagement? Work product management includes the maer-centric approach and best practices and adds these critical capabilities: » Embracing new information types, including Skype messages, Visio diagrams, smartphone images and videos, and more, creating a single integrated view into all maer information » Enabling a mobile-first user experience that is consistent and high-performing across phones, tablets and other devices » Allowing deployment on-premises or in the cloud as needed (the hybrid cloud approach is the only architecture that will deliver the cloud experience professionals demand) » Navigating through, working on and searching for content in new ways that beer conform to how professionals want to work » Providing end-to-end governance over work product that is both required and demanded in today's professional work environments A Look into the Crystal Ball Work product management systems will continue to become more application-like by adding reporting, task automation and analytics that deliver insight and value to the information being managed. Data analytics will enable these systems to be more auned to the preferences and history of each user, providing more intelligent and faster responses to common tasks and work processes. Professionals will access work product stored in clients' clouds, on firms' clouds and on-premises, controlled by advanced governance and security systems based on policy. And most of this will happen seamlessly with systems managing the complexities in the background. Integrations and advanced analytics will provide new insights into who has been doing relevant work in the firm, what is happening with clients and counterparties in legal maers on an almost real-time basis, and developments in the law itself. This interactive and always-connected intelligence will be available from anywhere on any device and linked to the firm's core systems and repositories, enabling search across public and firm assets while respecting security and governance. Work product management will become the central productivity interface used by professionals, much as document management has been in the past. P2P We need a new way to refer to this mission-critical technology that manages content and communications in all its forms.

• Cover