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WWW.ILTANET.ORG
CASE STUDIES
iTimeKeep Is a Keeper!
people can exchange ideas. Since many of our aorneys
use a mix of the available time entry methods and the
trainers in our firm do not, we felt it was important to
create an environment for this type of peer discussion.
Even though we have not finished our final phase,
I consider this rollout a complete success. User adoption
was easy, and there really was no training. iTimeKeep
works as promised, integrating with Elite and making
time entry easy with an on-the-go app that is powerful
and simple to use. iTimeKeep is definitely a keeper! P2P
know who the 10 frontrunners were. We ran two such
games:
» One shortly aer the start of the rollout
» The other one month in with the hope of winning
over some of those who favored one of our other
time entry options
In the Mix
Our final phase started three months aer the initial
firmwide rollout and is in progress. We are offering each
of our offices an aorney breakfast/lunch meeting with
an overview of all three time entry products, including
the pros and cons of each. We follow that up with an
open forum, encouraging peer-to-peer conversation so
SHERRI BELTZ
Sherri Beltz is the User Support
Manager at Saul Ewing LLP. In this
role, she manages the helpdesk and
training department. Sherri has been
with the firm for almost 16 years. Prior
to joining Saul Ewing, Sherri spent
18 years with another firm in various
roles, including training and helpdesk.
Contact her at sbeltz@saul.com.
iManage User Conference
Learn, Network, Connect
May 11-12 Chicago
•
May 18-19 London
Register at: imanage.com/connectlive
Senior partners were also
off and running, and with no
training.
