ILTA WHITE PAPER: NOVEMBER 2015 WWW.ILTANET.ORG
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IN THIS ISSUE
Clear These Hurdles and Transform
New Business Intake
by Terry Coan
Top 12 Objections To Scanning and
Destroying Paper
by Bob Blacksberg and John Gilbert
Legal Operations: Relatively New and Absolutely
Essential
by Connie Brenton, Jeffrey Franke, Lisa Konie and
Laura Peszek
Is Your Firm Failing at Collections?
by Avanthi Masthoff
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17
5
26
NOVEMBER 2015
BUSINESS AND
FINANCIAL MANAGEMENT
Driving Client Value
Maximizing Value: Eliminating Waste Through
Legal Process Excellence
by David A. Rueff, Jr.
Once and Future Kings: Financial and Practice
Management Systems To Rule Them All
by Mike Walker
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30
