Digital White Papers

Professional Services: Building Relationships

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ILTA WHITE PAPER: JUNE 2015 WWW.ILTANET.ORG 25 About the Author Mark Noel is the Managing Director of Professional Services at Catalyst Repository Systems Inc. He specializes in helping clients use technology-assisted review, advanced analytics and custom workflows to handle complex and large-scale litigation. Before joining Catalyst, Mark co-founded an e-discovery software startup and was an intellectual property litigator with Latham & Watkins LLP. Contact him at mnoel@catalystsecure.com. The headline of a March 4, 2011 New York Times article seemed deliberately tailored to taunt lawyers' worst fears about machine intelligence: "Armies of Expensive Lawyers, Replaced by Cheaper Software." Beneath that headline was a photo of a lawyer sitting beside stacks of Bankers' boxes. The caption read, "People get bored, people get headaches. Computers don't." When Machine Intelligence Joins Your Professional Services Team Best practices and potential pitfalls when integrating technology-assisted review and other advanced analytics into your existing processes

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