Peer to Peer Magazine

September 2011

The quarterly publication of the International Legal Technology Association

Issue link: http://epubs.iltanet.org/i/43128

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ILTA STAFF Administrative RANDI MAYES EXECUTIVE DIRECTOR randi@iltanet.org CRISTIN GAFFNEY ACCOUNTING ADMINISTRATOR cristin@iltanet.org GRACE PALMA CONCIERGE - MEMBER SERVICES ADMINISTRATOR grace@iltanet.org Programming and Vendor Relations PEGGY WECHSLER PROGRAM DIRECTOR peggy@iltanet.org DEB HIMSEL PROGRAM MANAGER - CORE EDUCATION deb@iltanet.org TJ JOHNSON PROGRAM MANAGER - CONFERENCES tj@iltanet.org GAYNOR SENYSZYN CONFERENCE COORDINATOR gaynor@iltanet.org KRISTY COSTELLO PEER GROUP COORDINATOR kristina@iltanet.org JUDY COUVILLION REGIONAL COORDINATOR judy@iltanet.org KEN HANSEN VENDOR COORDINATOR ken@iltanet.org EVA LEOS ADMINISTRATIVE ASSISTANT eva@iltanet.org IT and Online Services CLAY GIBNEY IT DIRECTOR clay@iltanet.org JEANNE MARTINEZ ONLINE SERVICES ADMINISTRATOR jeanne@iltanet.org Publications RANDI MAYES EDITOR-IN-CHIEF randi@iltanet.org KRISTY COLE COMMUNICATIONS SPECIALIST kristy@iltanet.org ANGELA ROARK MARKETING DEVELOPMENT SPECIALIST angela@iltanet.org KENDALL LAZORCHAK CREATIVE DESIGN SPECIALIST kendall@iltanet.org Peer to Peer the quarterly magazine of ILTA 9 Randi Mayes Executive Director well-oiled machine that provides great client service. It's fitting that this issue of the magazine heralds the annual observance of F Professional Legal Services Week (PLMW runs the first week of October), an initiative launched by the Association of Legal Administrators a few years ago. PLMW recognizes the roles of the many professionals who make the "show" go on without a hitch. And I'm delighted to salute many of those roles within this publication. You'll find a little something for everyone here; and there's great content that focuses on improving your professional standing regardless of your specific role. I applaud the many contributors from our member and vendor ranks who've shared their insight and best practices learned over their journeys along the many paths of professional development. Have you hugged your legal professional today? Enjoy! from the director or anyone who grew up watching "Perry Mason" (and I suppose "L.A. Law" or "Boston Legal" fans can relate, too), the role of the attorney and his/her loyal secretary seemed to encompass the entire professional landscape in a law firm. With great joy, I've learned that there's actually a cast of thousands of dedicated, smart professionals who support those lawyers as part of the

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