PEER TO PEER: THE QUARTERLY MAGA ZINE OF ILTA 82
Feeling Shellshocked?
(Podcast Recording, October, 2014)
Listen for takeaways to help you identify, remediate and manage the Bash vulnerability in
your organization
Benefits of an Effective Privilege Management Solution
(Webinar Recording, October, 2014)
Learn how a privilege management system can help restore the balance between conflicting
demands of end-users and IT
LegalSEC - High-Level Overview of the ISO 27002 Domains
(Podcast Recording, September 2014)
Hear an overview of the ISO 27002 domains and controls a firm should consider in moving
toward an ISO-based security program
Security Awareness: Moving From Compliance to Culture Change
(Webinar Recording, July 2014)
Learn how your organization can go beyond meeting compliance obligations to accomplish
the bigger goal of changing employee behavior to prevent a security breach
MEMBER RESOURCES
Play It Again
Are you interested in accessing additional resources related to the themes
in this edition of Peer to Peer?
There is a wealth of peer-powered knowledge collected on the ILTA website for your listening and viewing pleasure, including conference materials
and recordings, podcasts, webinars, articles and more. Take some time to explore the website for information in your areas of interest. Here are
some of the great things you'll find at iltanet.org:
Shelter from the Storm: Risks
and Rewards of Updating
New Business Intake
(White Paper Article, October 2013)
ISO for Everyone: Upgrading
(Intelligently) to the New
Normal
(Peer to Peer article, September 2012)
Find past issues of the
magazine in digital format at
www.iltanet.org/p2parchives.
peer to
peer
SUMMER 2014
Issue 2 Volume 30
Peer to Peer Magazine is the
quarterly publication of the
International Legal Technology
Association. Find out more at
iltanet.org.
Read this issue on the go!
A digital version is available for your tablet,
smartphone and computer. Find more
information online at iltanet.org/p2p.
ILLUSTRATION BY THOMAS BOUCHER, ALL RIGHTS RESERVED
FUSION = INNOVATION
HOW TO ALIGN YOUR FIRM'S IT AND BUSINESS STRATEGIES 50
ALL EYES ARE ON THE TECHNOLOGY HORIZON
EXCERPTED FROM ILTA'S LEGAL TECHNOLOGY FUTURE HORIZONS REPORT 44
FUTURE SCENARIOS FOR IT | MANAGING A VIRTUAL WORKFORCE |
RETHINKING YOUR BUSINESS MODEL | BREATHING LIFE INTO INNOVATION |
TEACHING TECHNOLOGY TO TOMORROW'S LAWYERS | AND MORE
MAGAZINE
peer to
peer
SUMMER 2014
Issue 2 Volume 30
Peer to Peer Magazine is the
quarterly publication of the
International Legal Technology
Association. Find out more at
iltanet.org.
Read this issue on the go!
A digital version is available for your tablet,
smartphone and computer. Find more
information online at iltanet.org/p2p.
ILLUSTRATION BY THOMAS BOUCHER, ALL RIGHTS RESERVED
FUSION = INNOVATION
HOW TO ALIGN YOUR FIRM'S IT AND BUSINESS STRATEGIES 50
ALL EYES ARE ON THE TECHNOLOGY HORIZON
EXCERPTED FROM ILTA'S LEGAL TECHNOLOGY FUTURE HORIZONS REPORT 44
FUTURE SCENARIOS FOR IT | MANAGING A VIRTUAL WORKFORCE |
RETHINKING YOUR BUSINESS MODEL | BREATHING LIFE INTO INNOVATION |
TEACHING TECHNOLOGY TO TOMORROW'S LAWYERS | AND MORE
MAGAZINE
LAW2020
Future Horizons
LAW2020
Future Horizons
MARCH 2014
Issue 1 Volume 30
Peer to Peer Magazine is the
quarterly publication of the
International Legal Technology
Association. Find out more at
iltanet.org.
Read this issue on the go!
A digital version is available for your tablet,
smartphone and computer. Find more
information online at iltanet.org/p2p.
ILLUSTRATION BY THOMAS BOUCHER, ALL RIGHTS RESERVED
THE END OF IGNORANCE
LAWYERS USING TECHNOLOGY TO SERVE CLIENTS AND STAY PROFITABLE 32
THE LATERALS ARE COMING!
HOW ONE FIRM ADDRESSED THE CHALLENGES PRESENTED BY LATERAL ONBOARDING 26
OPPORTUNITIES IN CONSUMERIZATION | LEGAL PROJECT MANAGEMENT |
ENTERPRISE SOCIAL NETWORKS | ISO 27001 CERTIFICATION | LEGAL BILLING |
LESSONS LEARNED | NEW CLIENT SERVICE IN LEGAL | AND MORE
peer to
peer
MAGAZINE
Customer Service Is Job One!
MARCH 2014
Issue 1 Volume 30
Peer to Peer Magazine is the
quarterly publication of the
International Legal Technology
Association. Find out more at
ILTANET.ORG
Read this issue on the go!
A digital version is available for your tablet,
smartphone and computer. Find more
information online at iltanet.org/pubs.
ILLUSTRATION BY THOMAS BOUCHER, ALL RIGHTS RESERVED
THE END OF IGNORANCE
LAWYERS USING TECHNOLOGY TO SERVE CLIENTS AND STAY PROFITABLE 32
THE LATERALS ARE COMING!
HOW ONE FIRM ADDRESSED THE CHALLENGES PRESENTED BY LATERAL ONBOARDING 26
OPPORTUNITIES IN CONSUMERIZATION / LEGAL PROJECT MANAGEMENT /
ENTERPRISE SOCIAL NETWORKS / ISO 27001 CERTIFICATION / LEGAL BILLING /
LESSONS LEARNED / NEW CLIENT SERVICE IN LEGAL / AND MORE
peer to
peer
MAGAZINE
Customer Service Is Job One!
DEC
|
13
ISSUE
4
VOLUME
29
peer
to
THE QUARTERLY MAGAZINE OF ILTA
peer
ILLUSTRATION
BY
THOMAS
BOUCHER,
ALL
RIGHTS
RESERVED
NEW
TECHNOLOGIES
UPDATED
VERSIONS
IMPROVED
PROCESSES
