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About the Author
Rob Mattern is the President and founder of Mattern & Associates, LLC. Mattern
& Associates assists law firms in developing an unbiased strategic direction
for their business processes while improving both the cost-effectiveness and
the recovery of expenses for these services. Rob publishes widely, including
recently in the "Wall Street Journal," Law Technology News and Legal Management
magazine, and he is a frequent speaker at key industry events across the
country. Contact Rob at rmattern@matternassoc.com.
Cost Recovery
Strategies
that Work
A transparent, justifiable and strategic cost recovery strategy is a
vital component of a healthy law firm financial strategy and healthy attorney-
client and firm-client relationships. Visibility into industry-wide recovery
practices is necessary to lay the foundation for that healthy relationship.
Mattern & Associates has completed its biannual Cost Recovery Survey,
gathering industry-wide data on cost recovery practices and dispelling myths
surrounding cost recovery.
