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ILTA WHITE PAPER: JUNE 2014 WWW.ILTANET.ORG SECURE SOCIAL NETWORKING FOR BETTER ATTORNEY WORKFLOW 42 What advice do you have for individuals or firms apprehensive about using computer-assisted review? Jessica: Start small! The best way to understand any new review technology is to employ it on an actual case. It is hard to grasp how the technology works until you try it, so find a smaller case or one with a more forgiving timeline and use that as a test run. Find a vendor willing to do some hand-holding to make sure you are taking advantage of everything the tool has to offer. The biggest mistake case teams make with technology is not taking the time to get to know the tool they have. Jeanette: There is great value to be found in computer-assisted review. It is worth it to lift the veil and educate oneself on the various features, benefits and potential pitfalls and limitations of any given software. TAR is just another way to get to know your data set, albeit a more accurate and efficient way than traditional manual review. A BALANCED APPROACH As knowledgeable users agree, utilizing predictive coding and analytical techniques to cull down a document corpus and reduce costs can provide significant benefits in e-discovery. However, informed human interaction is still required to use the technology effectively and guide legal teams through executing a well-thought-out plan. Legal teams should develop an ROI and performance matrix to determine whether predictive coding is a cost-effective solution for each particular matter. There are benefits to using TAR over traditional review methods, but both have their limitations; there is no such thing as a perfect solution.

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