SECURE SOCIAL NETWORKING FOR
BETTER ATTORNEY WORKFLOW
by Chi Eng of NeuLexa
The digital era of Facebook, LinkedIn, Twitter,
smartphones and cloud computing has transformed
and redesigned how we communicate in our
personal lives. Social networking has evolved
beyond its communication origins and has become
the primary means of sharing knowledge and
information for increasing numbers of individuals
and organizations.
SECURE SOCIAL NETWORKING
FOR BETTER
ATTORNEY WORKFLOW
Traditionally, businesses — and law firms, especially
— have been more concerned with the potential
risks of adopting social network models into their
workflows than with the potential profit-impacting
benefits on their organizations. Deploying and
adopting a social-network-based workflow system
would enable a law firm to increase productivity,
enhance the quality of its attorneys' work product
and increase client satisfaction. It is a system that
complements or otherwise extends the social
dynamics of a law firm, encouraging constructive
competition among its service professionals and
increasing transparency of its workflow to clients.
In the long term, greater client satisfaction will
increase law firm revenues; in our new legal era,
that is everything.
How, then, can these powerful networking tools
be leveraged in a large organization such as a law