publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/221442
SOCIAL MEDIA POISED TO BE HUGE E-DISCOVERY CHALLENGE For which of the following types of "social" technologies does your company have usage policies? EMAIL EXTERNAL SOCIAL NETWORKING FOR BUSINESS EXTERNAL SOCIAL NETWORKING FOR PERSONAL USE INSTANT MESSAGING INTERNAL SOCIAL MEDIA PLATFORMS NONE DON'T KNOW 816+184= 395+595= 377+623= 333+667= 202+798= 79+921= 70+930= 81.6% and e-discovery requirements, it also led to digital landfills of information that now need to be cleaned up. No one wants to make the same mistakes with social media. Rather, there is an opportunity to better marry policy, processes and technology to meet the challenges of social media governance. 39.5% 37.7% 33.3% Does your company currently have a plan in place for the collection and preservation of the following "social" technologies should the need arise? 20.2% 7.9% 7% Source: eDJ Group Social Experience Survey, September 2013 EMAIL 70.8% 708+292= INSTANT MESSAGING 22.1% 221+779= INTERNAL SOCIAL MEDIA PLATFORMS 18.6% 186+814= EXTERNAL SOCIAL NETWORKING FOR BUSINESS 16.8% SEIZE THE OPPORTUNITY Lacking a social discovery plan places businesses into a reactive e-discovery mode at a time when social media use is exploding. And it forces the question, how do organizations go about creating 168+832= that plan? With email, companies often turned to archiving as a way to preserve information proactively, searching for it as needed. Proactively archiving everything had mixed results — while this approach helped organizations meet compliance EXTERNAL SOCIAL NETWORKING FOR PERSONAL USE 14.2% 142+858= Source: eDJ Group Social Experience Survey, September 2013