publication of the International Legal Technology Association
Issue link: https://epubs.iltanet.org/i/192213
SHELTER FROM THE STORM: RISKS AND REWARDS XXXX OF UPDATING NEW BUSINESS INTAKE system are more likely to input data completely and accurately •Agility and Control: Firms can modify forms on the fly to address emerging practice group and legislative requirements •Improved Client Service and Compliance: Firms can tailor processes to ensure analysis of and compliance with engagement letters, RFPs and OCGs •Sophisticated Information Security: Firms can automate the creation of ethical walls or access controls at intake to reduce risk and operational overhead •Enterprise Data Governance: With the right integration strategy, intake can reduce data duplication, errors and ambiguities throughout firm systems YOU DON'T NEED A WEATHERMAN TO KNOW WHICH WAY THE WIND BLOWS In today's increasingly competitive marketplace, IT is pressured more than ever to make investments that significantly improve firm performance, process efficiency and data quality. NBI supports all these goals because it unites efforts across systems and departments and provides firms with the core client data they need to improve strategy and compliance. The key to success is to find an approach that has the flexibility and foresight to accommodate all the unforeseen information flows, technologies and risk requirements that'll come a'ramblin down on Highway 61. James Edwards, Managing Consultant at Intapp, collaborates closely with law firms to execute successful new business intake and conflicts management projects. Previously, he oversaw risk management and business intake processes at Squire, Sanders & Dempsey LLP. In that capacity, he managed a team of over 80 risk professionals and defined and implemented firmwide policies and practices for intake, conflicts, antimoney laundering, audit letter response, regulatory compliance, records management and docketing. He can be contacted at james.edwards@intapp.com. Kathryn Hume is a member of Intapp's Risk Practice Group and focuses on law firm information security, data governance and HIPAA compliance. Authoring white papers and leading the Law Firm Risk Roundtable As almost everyone in the firm engages with the firm's intake system to carry out their unique business function, the right system can be a vehicle for cross-department synergy and collaboration. Intake therefore gives IT the opportunity not only to support the firm's strategic goals but also to enable lawyers to reduce time on non-billable tasks so they can focus on bringing in firm revenue and ensuring client success. program (www.riskroundtable.com), she analyzes how emerging technologies are influencing and being affected by evolving standards of professional responsibility and care. She holds a Ph.D. in comparative literature from Stanford University. She can be contacted at kathryn.hume@intapp.com.