A MANAGED RISK: OUTSOURCING
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PRACTICE SUPPORT SERVICES
by Sal Mancuso of RVM, Inc. NYC and
Jackie Flynn of UHY Advisors
In an effort to reduce law firm capital expenditures
and relieve IT of unnecessary burdens, law firms
are examining whether they should outsource
their litigation support hardware and software
infrastructure requirements. While some firms
are making significant infrastructure investments
to retain more e-discovery and hosting services
internally to provide added value to their clients
(think WilmerHale, Sidley Austin and Reed Smith),
many are looking to offload the hardware and
software headaches that arise when managing large
volumes of data internally.
UHY Advisors' Jackie Flynn speaks with Salvatore
Mancuso, the past director of practice support at
Proskauer Rose LLP, to explore the pros and cons of
procuring managed services and when they might
be viable options for a law firm.
Jackie Flynn: What is your definition of managed
services for a practice support department?
Salvatore (Sal) Mancuso: Law firms that have
insourced all or some of their e-discovery services,
which typically are available through service
providers, now have the option to outsource
different layers of their department. A good starting
