CREATING A CULTURE OF EFFICIENCY
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WITH ENTERPRISE SEARCH
by Michael Tominna of DLA Piper
The legal profession is in the midst of a major
transformation, as there are a multitude of forces
impacting a firm's performance and profitability.
As the industry faces consolidation, clients are cost
conscious and have raised their expectations in
reducing costs through alternative fee arrangements.
In response to these forces, today's modern law
firms have to improve operational efficiency and
put greater focus on cost control, transparency
and structured file management practices. To stay
competitive, firms must leverage technology that
can help improve productivity while managing shortand long-term costs.
These demands create pressure for law firms to be
systematic in the way they manage their knowledge
base, their workflow processes and their clients,
and enterprise search technologies can help create a
culture of efficiency.
IMPROVE WORKFLOWS
The largest budget item for most law firms is human
capital, and a significant amount of time is spent by
these employees on researching content in internal
and external repositories related to matters and
clients. Partners and associates end up logging in to
multiple internal systems and public data sources to
collect available information. After researching the
