Digital White Papers

October 2013 Risks and Rewards

publication of the International Legal Technology Association

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Page 26 of 46

SECURITY AWARENESS TRAINING: IT'S NOT XXXX JUST A GOOD IDEA, IT'S A MANDATE by Julia Montgomery of Traveling Coaches, Inc. Your firm has 15 new security-related polices…now what? More than a software upgrade, this type of initiative will succeed when users adopt the policies and modify their behavior. That's why your clients are mandating more awareness training and audits than ever before. So, how do you create communications that result in users actually changing their behavior to better protect the intellectual capital of your firm and its clients? Leveraging change management and communication best practices to increase user adoption of security policies can help your firm gain a competitive advantage and create a more secure environment. IT'S ABOUT THE PEOPLE Whether it's yet another 300-page client audit, a memorandum summarizing the latest regulatory requirements or your firm's malpractice insurer asking for details about your security awareness efforts, it seems everyone is talking about information security. For years, it seemed the answer to the question

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