Digital White Papers

October 2013 Risks and Rewards

publication of the International Legal Technology Association

Issue link: http://epubs.iltanet.org/i/192213

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CREATING A CULTURE OF EFFICIENCY XXXX WITH ENTERPRISE SEARCH by Michael Tominna of DLA Piper The legal profession is in the midst of a major transformation, as there are a multitude of forces impacting a firm's performance and profitability. As the industry faces consolidation, clients are cost conscious and have raised their expectations in reducing costs through alternative fee arrangements. In response to these forces, today's modern law firms have to improve operational efficiency and put greater focus on cost control, transparency and structured file management practices. To stay competitive, firms must leverage technology that can help improve productivity while managing shortand long-term costs. These demands create pressure for law firms to be systematic in the way they manage their knowledge base, their workflow processes and their clients, and enterprise search technologies can help create a culture of efficiency. IMPROVE WORKFLOWS The largest budget item for most law firms is human capital, and a significant amount of time is spent by these employees on researching content in internal and external repositories related to matters and clients. Partners and associates end up logging in to multiple internal systems and public data sources to collect available information. After researching the

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