P2P

71 I L T A N E T . O R G So, how do we measure knowledge? In the way that means the most to your firm, your strategy and your vision for the future. In Summary: • Knowledge objectives and strategies vary from firm to firm, so be sure to 'start with the why' before measuring KM success • KM targets should be aligned with business objectives to ensure leadership buy-in • Knowledge search and retrieval metrics are still critical efficiency measurements for work from home and hybrid working • Analysing KM technology reports can highlight areas for improvement and the ROI of knowledge curation itself • KM time codes can help to identify knowledge activities that aren't recorded by technology • The human side of KM is crucial, so surveys, interviews and focus groups are critical methods for collecting cultural data on changing attitudes and behaviours ILTA Dave Wilson Dave Wilson has vast experience within the legal technology industry, previously working at iManage. In 2005, Dave worked to build his own organisation - Tiger Eye – a business dedicated to helping professional services organisations to enhance the way they produce, manage and store their documents, emails and knowledge. Dave and his team then went on to work with lawyers to design Blueprint: Tiger Eye's Knowledge Management solution for the iManage DMS. Integrating seamlessly with iManage Work, the platform offers both simple and advanced searching, built-in detailed reporting, social functionality and more, to encourage users to collaborate with easy knowhow submission. This Winter, we have a Special Edition of "Getting a Seat at the Table", a video segment! The late, great Shirley Chisholm said "If they don't give you a seat at the table, bring a folding chair." It is with this in mind that ILTA Publications takes aim at boardroom tables everywhere and asks: What seat would you pull up to the table? Joining us today is Anne Kokke, Vice President of Marketing at iManage. Today, she speaks with Beth Anne Stuebe, Director of Publications and Press, and talks about her chair, who else is at the table, why tech is important, and why adventure, women, and tech so readily mix. Join us, at the Table… Getting a Seat at the Table W A T C H T H E I N T E R V I E W

• Cover