USING DESIGN TO IMPROVE KM
Recommended Iterative Design Framework
prototype
business
need
plan
discovery and prototyping; to
turn the insights gathered into
actionable interface design;
and to communicate your ideas
better between teams. To design
engaging systems and interfaces,
we need a lawyer-focused design
process — especially if we want
them to use it.
discovery
plan
design
plan
develop
test
deploy
Andrea Alliston,
April Brousseau is the
Kate Simpson is a
Partner in Knowledge
Manager of Library
Knowledge Design
Management at
and KM Programs in
Consultant that law
Stikeman Elliott, is
the Toronto office of
firms from both sides
responsible for the
Stikeman Elliott. She
of the Atlantic turn
Toronto office's KM
leads the planning
to for actionable and
strategy, leading
and implementation
insightful advice. By
knowledge management initiatives, spearheading
of knowledge management projects, including the
implementing lawyer-centric design approaches,
programs to capture and leverage intellectual
identification and assessment of technology tools
Kate helps firms increase the success rate of their
capital, and working on innovative approaches
and legal processes to improve the delivery of legal
legal IT and knowledge management projects,
to delivering legal services. She is also responsible
services and to increase productivity and efficiency
resulting in more engaged lawyers embracing
for the office's strategic initiatives on project
of the firm's lawyers. She can be contacted at
technology for the benefit of every client and every
management, budgeting and fee arrangements.
abrousseau@stikeman.com.
matter. Contact her at kate@tangledom.com or on
Contact Andrea at aalliston@stikeman.com.
Twitter @tangledom.