Digital White Papers

July 2013: Knowledge Management

publication of the International Legal Technology Association

Issue link: https://epubs.iltanet.org/i/143561

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USING DESIGN TO IMPROVE KM Recommended Iterative Design Framework prototype business need plan discovery and prototyping; to turn the insights gathered into actionable interface design; and to communicate your ideas better between teams. To design engaging systems and interfaces, we need a lawyer-focused design process — especially if we want them to use it. discovery plan design plan develop test deploy Andrea Alliston, April Brousseau is the Kate Simpson is a Partner in Knowledge Manager of Library Knowledge Design Management at and KM Programs in Consultant that law Stikeman Elliott, is the Toronto office of firms from both sides responsible for the Stikeman Elliott. She of the Atlantic turn Toronto office's KM leads the planning to for actionable and strategy, leading and implementation insightful advice. By knowledge management initiatives, spearheading of knowledge management projects, including the implementing lawyer-centric design approaches, programs to capture and leverage intellectual identification and assessment of technology tools Kate helps firms increase the success rate of their capital, and working on innovative approaches and legal processes to improve the delivery of legal legal IT and knowledge management projects, to delivering legal services. She is also responsible services and to increase productivity and efficiency resulting in more engaged lawyers embracing for the office's strategic initiatives on project of the firm's lawyers. She can be contacted at technology for the benefit of every client and every management, budgeting and fee arrangements. abrousseau@stikeman.com. matter. Contact her at kate@tangledom.com or on Contact Andrea at aalliston@stikeman.com. Twitter @tangledom.

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