Peer to Peer: ILTA's Quarterly Magazine

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33 I L T A N E T . O R G their arsenal to conquer daily tasks and ensure business continuity. If you're one of the firms that still rely on legacy processes and the manual paper shuffle, it's time to ask yourself objectively: how are you and your staff faring in this new business climate? Are you empowered to succeed given the technology you have? This quote stuck with me this year, "The software that enabled us to survive 2020 was in the cloud, and the software of the future will continue to be in the cloud. 2 " The time to transition is now, but implementing cloud technology is a journey. Start at the inception point—the mailroom— and create realistic goals to expand cloud capabilities to other areas within your firm. By taking on the transition, you will ensure that your technology can meet any challenge, so your firm can continue to thrive in the future. ILTA Karen Cummings is EVP & General Manager at Upland Software. Transforming Outcomes Through Service Delivery Innovation frontlinems.com Proud Sponsor of ILTA 2021 Frontline Managed Services (formerly Intelliteach & Hilltop Consultants) is the leading global provider of Legal Managed Services offering solutions that increase profitability, service-level predictability, and revenue realization. Financial Managed Services . A/R Managed Services . eBilling & Billing IT Managed Services . Global Help Desk . Cybersecurity . Network Monitoring . Administration . Engineering . App Development Administrative Managed Services . Contract Management . Document Management . Cash Applications . General Ledger . Client Intake . Conflict Check 1 Survey Results:, Lawyers and Legal Technology in 2020, by Nicole Black of MyCase blog 2 20 For 2020: The Legal Tech Trends that Defined the Year, by Bob Ambrogi of LawSites blog

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