Digital White Papers

INTRODUCTION About ILTA Providing technology solutions to law firms and legal departments gets more complex every day. Connecting with your peers to exchange ideas with those who have "been there done that" has never been more valuable. For over three decades, the International Legal Technology Litigation and practice support is no longer a brand new field. As the industry matures, and as we encounter new technologies and challenges, we are pushed — and we push ourselves — to move beyond the basics. This white paper explores that theme across a variety of topics. Association has led the way in sharing knowledge and experience for those faced with challenges in their firms and legal departments. ILTA members include firms of all sizes and all areas of practice, all sharing a common need to have access to the latest information about products and support services that impact the legal profession. Statement of Purpose ILTA is the premier peer networking organization, providing information to members to maximize the value of technology in support of the legal profession. Disclaimer This report is designed for use as a general guide and is not intended to serve as a recommendation or to replace the advice of experienced professionals. If expert assistance is Some of us remember the days before electronic discovery, and as we've moved from a paper-based world to one with an evergrowing explosion of digital information, we must harness new technologies, such TAR, creatively and apply different strategies to manage costs. When selecting a service provider, a focus on technology and price isn't enough — recent cases illustrate the importance of negotiating an effective contract to protect data, create a framework for success and provide appropriate remedy if things go wrong. Technology brings both increased benefits and increased risks, so today's litigation and practice support professional must understand information security and be vigilant against potential threats. While we reflect on recent trends in practice support, several experienced leaders also discuss their visions for the future. desired, the services of a competent professional should be sought. Neither ILTA nor any author or contributor shall have liability for any person's reliance on the content of or any errors or omissions in this publication. Copyright Notice Copyright © ILTA 2013. All rights reserved. No part I'd like to extend our appreciation to all the authors and companies that shared their time and expertise with us. And thank you to the members of ILTA's Litigation and Practice Support Peer Group Steering Committee who helped us explore the latest — because we're far from the final — frontier. of this report may be reproduced in any manner or medium whatsoever without the prior written permission of ILTA. Published by ILTA c/o Editor, 9701 Brodie Lane, Suite 200, Austin, Texas 78748. Joanne Lane Vice President ILTA's Litigation and Practice Support Peer Group

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