Digital White Papers

Tech Solutions

publication of the International Legal Technology Association

Issue link: http://epubs.iltanet.org/i/1242249

Contents of this Issue

Navigation

Page 23 of 52

I L T A W H I T E P A P E R | T E C H S O L U T I O N S 24 A journey of 1,000 miles begins with a single step, followed by another and then another until you eventually reach your destination. If your road trips are anything like my family's, they typically include a few detours, a traffic jam or two and what seem like endless construction zones. Armed with a good map and a sense of adventure, we always made it to our destination, and we usually had fun and learned a few things in the process. This journey metaphor applies to our team's quest to introduce a new source of internal firm intelligence at Sidley in the form of a global experience management platform. Our goal—our destination—was to transform the way the firm captured and leveraged this internal intelligence to serve clients, inform strate and support the business. We started with a map and a sense of adventure. We also had the good sense to know that we needed the right co-pilot riding shotgun if we were going to reach that destination. Here is our story. Tech Solutions Journey by Kate Cain

Articles in this issue

Archives of this issue

view archives of Digital White Papers - Tech Solutions