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P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | S P R I N G 2 0 2 0
I N T H I S I S S U E
Breaking
and Making
3 From the CEO
6
From the Editor
7
Q&A With ILTA's Board of Directors
U P F R O N T
F E A T U R E S
8
When Artificial Intelligence Meets the Workplace:
Document Management, Security, and More
B Y B E N L I U
14 Law Firms Aren't Just for Lawyers: One Woman's
Journey in Legal Operations and Legal Project
Management
B Y J E S S I C A R O B I N S O N
20 Raising Consciousness: Surfacing Unconscious
Biases to Grow Diversity and Inclusion
B Y G I L L I A N P O W E R , R O B I N P R I C E , G I N E V R A S AY L O R ,
A N D D E B B I E T I N G
24 How To Be a Young Lawyer In a Whole New World of
Legal Technolo
B Y M A R I A N A F I G U E I R Ê D O
30 Out with COM and VSTO, In with Office Add-ins
B Y B R I A N P O D O L S K Y
36 A Practical Guide to implementing an AI Software
Training Project
B Y H U N T E R J A C K S O N
