Digital White Papers

I L T A S U R V E Y R E S U L T S | A R T I F I C I A L I N T E L L I G E N C E & M A C H I N E L E A R N I N G 7 2 0 1 9 A R T I F I C I A L I N T E L L I G E N C E & M A C H I N E L E A R N I N G S U R V E Y R E S U L T S Which practice area(s) or internal department(s) are involved with/responsible for AI tools? 38.60% 44 19.30% 22 7.02% 8 Q12 How likely is your organization to develop or purchase a legal AI- powered software to solve an internal business challenge? Answered: 114 Skipped: 3 One or more tools in... POC Planning Ideation Not Contemplated 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES or more tools in production POC Planning ILTA Artificial Intelligence and Machine Learning Survey How likely is your organization to develop or purchase a legal AI-powered software to solve an internal business challenge? — 39% — 19% One or more tools in production — 20% — 7% How likely is your organization to develop or purchase a legal AI-powered software to solve a business challenge for clients, outside counsel or customers? Are you developing or purchasing the tool? Where will the data and legal AI tool reside? If you are developing/planning to develop your own AI-powered software or platform, what are you using/considering using to build your models? IT is the biggest player involved with and/or responsible for AI tools and for leading AI projects in responding organizations. Others leading AI projects include senior leadership, Innovation teams and KM departments. eDiscovery and Litigation departments are heavily involved in AI projects but are not seen as leading them as oen as IT. IT Leadership is also seen as most oen involved in the purchase, development, training and deployment of legal AI-powered soware. Attorneys, Innovation Teams, KM and Legal Operations also play large roles there. IT needs to really understand the tools, the options, the business problems that can be solved and how to make these projects successful. — 15% 38.26% 44 12.17% 14 9.57% 11 24.35% 28 15.65% 18 Q13 How likely is your organization to develop or purchase a legal AI- powered software to solve a business challenge for clients, outside counsel or customers? Answered: 115 Skipped: 2 TOTAL 115 One or more tools in... POC Planning Ideation Not Contemplated 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES One or more tools in production POC Planning Ideation Not Contemplated ILTA Artificial Intelligence and Machine Learning Survey — 38% — 12% One or more tools in production — 24% — 10% — 16% 44.76% 47 32.38% 34 13.33% 14 9.52% 10 Q14 Are you developing or purchasing the tool? Answered: 105 Skipped: 12 Purchasing Out-of-the-b... Customizing an Out-of-the-b... Purchasing a platform and... Developing a tool from... 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Purchasing Out-of-the-box tool Customizing an Out-of-the-box tool Purchasing a platform and developing a tool within that platform Developing a tool from scratch ILTA Artificial Intelligence and Machine Learning Survey — 45% — 32% Purchasing out- of-the-box tool — 13% — 10% Customizing an out-of-the-box tool Purchasing a platform and developing a tool within that platform Developing a tool from scratch 9.72% 20.83% 9.72% Q16 If you are developing/planning to develop your own AI-powered software or platform, what are you using/considering using to build models? Answered: 72 Skipped: 45 Open Source Azure Cognitive... IBM Watson Other 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% ANSWER CHOICES RESPONSES Open Source Azure Cognitive Services IBM Watson ILTA Artificial Intelligence and Machine Learning Survey — 10% — 21% — 10% — 59% Azure Cognitive Services On Premises SaaS Cloud-hosted 27% 34% 39%

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