Peer to Peer Magazine

Fall 2019

The quarterly publication of the International Legal Technology Association

Issue link: https://epubs.iltanet.org/i/1172342

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P E E R T O P E E R : I L T A ' S Q U A R T E R L Y M A G A Z I N E | F A L L 2 0 1 9 49 hiring lateral attorneys must be women, LGBTQ+, or minority candidates. This year Stoel Rives was one of 30 law firms to achieve Certified Plus status that extends the 30% criteria to senior lateral positions and formal client pitch opportunities. RFP and proposal metrics are a useful benchmark, but clients also want firms to track who is actually doing the work. Firms generally rely on self-reporting, but without accurate data, the desire to meet client goals and firm expectations could diminish transparency and accuracy — this is why it is important for firm's to accurately track diversity data and communicate how diversity data is being used internally and externally. Unfortunately, assembling, tracking, and reporting on data for pitching and staffing can be a cumbersome and painstaking process, including manually matching pitches and RFP responses to newly opened matters and then pairing with HR information in Excel. While doable, it requires a lot of man hours. diverse management teams have 19% higher revenues due to innovation. Profitability: McKinsey's most recent Delivering Through Diversity report found corporations that embrace gender diversity on their executive teams were more competitive and 21% more likely to experience above-average profitability. Recruiting: The 2018 Deloitte Millennial Survey shows that 74% of these individuals believe their organization is more innovative when it has a culture of inclusion. Another 2016 survey shows that 47% of millennials are actively looking for diversity and inclusion when evaluating potential employers. Data Drives Diversity Results Some data points are easy to see. They are in the composition of faces looking back at you around the conference table at a leadership meeting, or in the team photograph of those recently promoted to partner. However, acquiring a complete data set to inform, support and measure diversity goals is more complicated. It will involve pulling data from multiple systems while ensuring that, where appropriate, confidentiality is maintained, and everyone is comfortable with how the data is collected, combined and leveraged. To achieve progress on diversity, firms can use a combination of internal and external goals and measurements. Several areas to start with include: • Recruiting • Executive Placement • Business Development Proposal and RFP Responses • Advancement / Promotion • Staffing / Succession Planning • Work Opportunities • Professional Development and Education One through four above are tracked as part of Mansfield certification by Diversity Lab, a prominent diversity organization assessing law firm performance. Initiatives like the Mansfield Rule can provide law firms with goals to strive for, guidance on how to measure improvement, and verified results from a third-party auditor to confirm progress for clients and external stakeholders. To be "Mansfield 2.0 Certified," firms must prove that 30% of lawyers considered for leadership and governance roles, promotions to equity partner, and A firm intelligence platform, like that offered by Foundation Software Group, is helping us automate the process of tracking and reporting on diversity data by bringing disparate sources of data together. Such a platform provides easy access to pitch team composition data as it relates to publicly knowable diversity categories like gender and race. The trick is figuring out how to plug in who is diverse without violating confidentiality. A firm would never want to unintentionally out somebody during diversity reporting or while developing diversity and inclusion initiatives. This type of personal harm would mean twenty steps back for a program instead of one step forward. Initiatives like the Mansfield Rule can provide law firms with goals to strive for, guidance on how to measure improvement, and verified results from a third-party auditor to confirm progress for clients and external stakeholders.

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