Peer to Peer Magazine

Fall 2019

The quarterly publication of the International Legal Technology Association

Issue link: https://epubs.iltanet.org/i/1172342

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26 How Emotionally Intelligent AI Is Poised to Change eDiscovery B Y B R I A N S C H R A D E R , E S Q . M achine learning and artificial intelligence are transforming eDiscovery, allowing legal teams to quickly locate relevant information in large amounts of data and make review calls with a high degree of accuracy. Despite the undeniable power that this technolo already has, we're still in the early stages of harnessing AI's true potential. In the coming years, the ways in which we interact with data throughout the eDiscovery process will fundamentally change. In fact, we're beginning to see the first signs of AI's next evolution —emotionally intelligent AI — which goes beyond keyword searches to examine data in a deeper, more human way. Despite its name, emotionally intelligent AI isn't exactly capable of peering into our souls — yet. What it does do, though, doesn't sound too far off from what our brains do in social situations every day — often without us even realizing it. Because the eDiscovery process is mostly text-based, emotionally intelligent AI doesn't have access to some of the information that we use in real life to determine another person's emotional state — facial expressions and body language, for instance. However, by applying a higher level of comprehension to a set of data, and by considering the context surrounding its creation, this technolo can pick up a set of clues and piece together a human story, not just a data story. Traditionally, in eDiscovery, we trudge through large amounts of information using various types of keyword-based searches (for example, Boolean searches, which

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