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PM19

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I L T A W H I T E P A P E R | P R O J E C T M A N A G E M E N T 23 Project Management in 2019 B Y L E O N C A R N E Y I 'm not a religious man. These days, people like to call themselves spiritual instead of religious, but I'm not sure how spiritual I am either. I do, however, like keep an open mind and if I can draw inspiration from the saints, I will. I believe it was Saint Nicholas of Myra (aka Santa Claus) who made a practice of making a list and checking it twice. Do you need Salesforce to keep track of tickets and make them client-facing? Probably. Should you learn how make tables and link them in Access? That would be smart. Is it a good idea to log data into its smallest possible increment so that you can slice and dice information into nuanced reporting? Undoubtedly. Multi-jurisdiction litigation especially requires an ironclad process where an electronic file, (whether that is scanned paper, an email, an iMessage or a day's worth of Bloomberg chat data about financing seasonal toy manufacturing) is collected in a forensically sound manner, has a clear chain of custody and a known custodian. That system needs to allow for files to have multiple Bates numbers applied to them, e.g. one set of Bates per Federal jurisdiction, with the flexibility to add additional Bates sets in the future. You need to understand your own workflow, be able to articulate that workflow and, most importantly, know you can rely on your workflow 18 months from now when three jurisdictions have settled, the database is archived, a fourth jurisdiction has now made a new document request concerning the same matter and a whole

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