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KNOWLEDGE MANAGEMENT 32 WWW.ILTANET.ORG | ILTA WHITE PAPER Practical Tips on Staying Practical in an Innovation Culture With firms and law departments accelerating along their innovation spectrums, it is important to anticipate and prepare for the reach of change. Even simple, low-cost innovations require careful management with a practical approach. Ultimately, the success of developing and implementing innovative projects rests on two factors: excellent change management and the ability to demonstrate investment capitalization. This white paper will provide practical tips on both of those key challenges. It will explore paths to positive adoption, including: » Using an agile team. » Measuring success through key metrics. » Leveraging a so launch. » Managing the rollout process. What Practical Means "Practical" means efficient, appropriate and cost-effective. Look for the easiest, cheapest and most agile way of achieving what you need. For the knowledge management (KM) implementation team, practical may not necessarily mean easy or even time- minimizing. Remember, the end user's needs are most important. Finding simple and efficient ways to introduce innovation to your professional resources will only become more important. Sometimes you need a red-carpet party to make everyone happy for 24 hours, and sometimes you need a loyalty card that gets stamped once a week. by Kathleen Hogan of McCarthy Tétrault LLP Practical Tips on Staying Practical in an Innovation Culture

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