Peer to Peer Magazine

60 Do you have a questionnaire you use when a client calls asking about the correct steps that need to be taken to collect social media from multiple platforms (e.g., YouTube, Instagram, Facebook etc.) Hanzo asks its clients the following questions: • What kinds of sites need to be collected? Popular social media (FB, Twitter, Instagram, LinkedIn, Google Plus, Pinterest), blogs like Tumblr and Wordpress, personal webpages, newer platforms like Slack? • Have you identified the social media accounts, or do you need assistance with finding the accounts? • Is the content public or not - is it something that any user of the social media site could see? Would you need to login as the account holder to see content? • Should we collect all posts or apply date limits? For example, would you like all available posts going back to the beginning of an account, or do you only need posts going back to 2016? Do you only need single posts? • What is the frequency of capture (single instance or daily, weekly, monthly)? Do you have any quick tips for finding and using social media evidence? Are there any free or low cost apps on the internet that you suggest clients should use? Whenever possible, we recommend working with service providers that can provide investigation services (such as an EG EG open source intelligence report). That's the most defensible way to find and identify social media accounts. In terms of low cost / free services, there is searchisback.com for Facebook. But services like this may not work anymore in light of Facebook's new privacy policy and Application Programming Interface ("API") restrictions arising from the Cambridge Analytica scandal. Also, these third party sites may not be robust enough to identify relevant social media for certain types evidence needed in litigation. Another quick method of finding a person's social media is by searching their user handle. There's a good chance a person uses the same handle on multiple sites (though you should verify you have the right person!). Going through the standard discovery process, attorneys can make requests for admission such as "Do you have a Facebook account?" What tools do you use for social media collection? Do you partner with vendors or do you have your own in-house solution? Hanzo has its own solution that we provide to law firms and eDiscovery service providers. We use a specialized web crawler that collects social media pages in accordance with the Web Archive ("WARC") ISO 28500 standard, which means we're getting the defensible, native format of the pages (not just the static images and text – but also video, animation, and interactive elements, like "hover-overs" and image galleries). It's much more than a screenshot. You can browse a working replica and see how the page actually worked when it was live. This gives you the context that would be missing in a screenshot. For example, suppose we capture someone's Instagram and you're reviewing the replica. You're looking at the grid of photos, and as you're scrolling down the page, you come across a post of interest. You can hover over the post to see how many people loved it or EG Evan Gumz Senior Account Executive, Hanzo Archives

• Cover